The NHS App

The NHS App is installed on your phone or tablet.

It allows you to access NHS services and information safely and conveniently. At any time, and from any place you need to.

Whilst some patients are confident using apps, some of us aren’t. This page will help answer some questions you may have.

Once you have access you can:

– Book appointments
– Order repeat prescriptions
– View your health records and test results
– Find NHS Services
– Use NHS 111 online
– Get reminders and messages

This is much more convenient than ringing or going into the surgery.

You must be aged 13 or over to use the NHS App.

You also need to be registered with a GP surgery in England or the Isle of Man.

Find out more about who can use the NHS App.

Your health records are private to you, so you’ll need to set up security, and prove who you are.

Your NHS App then securely connects to information from your GP surgery.

Find out how to create an NHS login

Find out how to prove who you are

Find out more about what the NHS App can do

Have a look at the NHS App help page

Find out how to use the NHS App to manage services for your children, or those you care for.

The NHS App carefully verifies identity before you can access your details. You need to be logged on to view your records. You can use a password, fingerprint, or facial ID. The NHS App works with other systems to send you messages. These are carefully vetted, and security cleared, with clear legal contracts and Data Protection Act controls. For example, with AccuRx, who provide Kirkstall Lane Medical Centre with online consultation and messaging services.

Find out more about NHS App privacy controls.

Search for ‘NHS App’ in your App store to download it. There will be similar apps, so ensure you choose the one by NHS Digital. Or scan the QR code below.